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Melbourne based, filming across AustraliaHealthcare and aged care video production

Video production for Australian healthcare, aged care and community services. Patient and participant stories, recruitment films, training and education video, made by a crew that is used to working around care.

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  5.0 from 33 Google reviews

Trusted by Australian health, aged care and community organisations

APNACalvary Health CareWellwaysBerry Street YoorallagenUMayflower

Video production built for healthcare, aged care and community services

The Lift crew setting up a seated interview in the foyer of a Mayflower aged care home
Mayflower, setting up an interview

Lift Video Production is a Melbourne video production company that works mostly with frontline industries, and health and care is one of the five we know best. We have filmed in aged care homes, general practice clinics, health precincts, community mental health centres, disability services, training rooms and people's own homes.

Most of the people we film are your own nurses, carers, peer workers, volunteers, residents and participants. Few of them have been on camera before, and some are sharing something personal. We speak with everyone ahead of the shoot, work to your consent and privacy process, and plan the day around care routines, meal times and clinic hours.

  • Aged care homes, clinics, health precincts, community hubs and private homes
  • Your own staff, residents and participants on camera
  • Consent and privacy handled to your process
  • Small, quiet crews that work around care
  • One shoot day fuels a hero film and captioned social cut-downs

Healthcare video production services

Three kinds of video, each with a specific job to do for a health, aged care or community organisation.

Two people walking past the mural on the front of the Wellways wellbeing and emotional support hub in Morwell

Patient, participant and community stories

Stories told by the people who use your service and the people who deliver it: patients, residents, participants, carers, nurses and support workers. We make service and brand films for websites and funders, fundraising and appeal films, conference highlights, and walkthroughs of a new home or precinct.

What we make

  • Service and brand films
  • Participant and resident stories
  • Fundraising and appeal films
  • Conference and event highlights
  • Home and precinct walkthroughs

What it does

  • Help people find the right service
  • Show funders and partners the impact
  • Support appeals and giving days
  • Give families confidence in a home
  • Carry an event beyond the room

Customer case study videos →Corporate video production →

A volunteer fitting a scarf on a resident in the Mayflower gift shop

Recruitment and workforce videos

Nurses, carers, support workers and volunteers are hard to find. We film your own people talking about the work, the team and the people they care for, so candidates see the job before they apply. The films run on careers pages, in paid social and at careers events.

What we make

  • Recruitment campaigns
  • Day in the life stories
  • Student and graduate placement films
  • Volunteer recruitment films
  • Vertical cut-downs for paid social

What it does

  • Fill nursing and care roles faster
  • Attract people who suit the work
  • Grow your volunteer base
  • Strengthen your employer brand
  • Support placements and graduate intakes

Recruitment video production →

A home care worker stretching awake in bed, from the Calvary Warm Up For Work series

Training, safety and education

Manual handling, infection control, visitor and site inductions, procedures and consumer education, filmed in your homes, clinics and wards with your own staff. We keep them short enough for a home care or shift worker to watch on a phone before they start.

What we make

  • Staff induction and onboarding
  • Manual handling and safety series
  • Visitor and contractor guidelines
  • Patient and consumer education
  • Program explainers for members and referrers

What it does

  • Reduce injuries in home and aged care
  • Train consistently across sites
  • Reach staff who are never at a desk
  • Explain a service in plain language
  • Stay audit ready

Safety and training videos →Internal communications video →

Healthcare video examples

Recent projects for peak bodies, health networks, aged care providers and community services. Each opens in a player, and the notes underneath explain what the video was for.

Still from APNA Festival of Nursing Melbourne

Event · APNA

APNA Festival of Nursing Melbourne

Conference highlights for members and next year's promotion

Still from Wellways Morwell Hub

Corporate video · Wellways

Wellways Morwell Hub

A service film for the WES, a Wellways wellbeing and emotional support hub in Morwell. A team leader, a peer worker and a participant explain what happens when someone walks in the door.

Still from Yooralla Giving Day

Corporate video · Yooralla

Yooralla Giving Day

A fundraising film for Yooralla Giving Day and its matched giving campaign. Clients, staff and the chief executive talk about My path, our future, a program to help people with disability into paid work.

Still from Calvary Safety Campaign

Safety and training · Calvary Health Care

Calvary Safety Campaign

Warm Up For Work series for home care staff

Still from APNA Nurse Clinic Story: Newman

Customer story · APNA

APNA Nurse Clinic Story: Newman

A nurse clinic story made for APNA in Newman, in the Pilbara. A registered nurse of 30 years explains the clinic she set up at the Newman Community Centre to bring cancer screening closer to home.

Still from genU Training: Pathway Journeys

Customer story · genU Training

genU Training: Pathway Journeys

Student story film for a training provider, filmed in the classroom

Still from Japara Trugo Place

Corporate video · Japara

Japara Trugo Place

A film introducing Trugo Place, a Japara aged care home. Residents Marjorie and Roger, the lifestyle coordinator and the head chef show what a day there looks like.

Still from Mayflower Volunteer Film: Gift Shop

Recruitment · Mayflower

Mayflower Volunteer Film: Gift Shop

A volunteer recruitment film for Mayflower, set in the gift shop of one of its aged care homes. Sue, a volunteer, and Margaret, a resident, talk about the shop.

Still from Wellways: Medicare Mental Health Centre

Customer story · Wellways

Wellways: Medicare Mental Health Centre

A participant story from the Medicare Mental Health Centre on the Sunshine Coast, run by Wellways and told by Yvette and the centre team.

Still from Calvary Kooyong Precinct Walkthrough

Corporate video · Calvary Health Care

Calvary Kooyong Precinct Walkthrough

A walkthrough of Calvary Kooyong, a health and aged care precinct in Caulfield South, covering Calvary Bethlehem, the Hyson Apartments and the Huntly Suites.

Still from APNA Student Nurse Story

Recruitment · APNA

APNA Student Nurse Story

A placement story for the APNA Student Nurse Placement Program, filmed at a family medical centre in Williamstown with a student nurse and the practice nurse supervising her.

Still from Wellways Vocational Coaching

Corporate video · Wellways

Wellways Vocational Coaching

An overview of a vocational coaching program delivered by Wellways through Carer Gateway. Two carers and their coaches talk through the goals they set.

See all our healthcare and aged care work →

How a project runs

Five stages, typically about 12 weeks from signed contract to final files. Each one shows what we do and what we need from you.

Brief

A call or a visit to work out who the video is for, what it needs to do and where it will be shown.

  • One conversation to brief us
  • A plan and a quote in writing
  • Hard deadlines mapped from day one

Your part: Tell us the problem you are trying to solve.

Plan

We write the script or interview questions, choose who will be on camera with you, and speak with each person before the shoot day. Locations, schedule and site requirements are locked in before anyone films.

  • Script or interview questions
  • A chat with everyone who will be on camera
  • A schedule built around your day

Your part: Approve the plan and help us line up people and places.

Shoot

A small crew sets up quickly and works around the day you already have. We film the interviews and the work itself.

  • Small crew, little disruption
  • Interviews and overlay footage
  • Drone footage where the site allows

Your part: Have one contact on site for the day.

Edit

We cut the main film, add music, graphics and captions, and send it to you for feedback. Your changes are made, the film comes back for sign off, and the shorter social versions follow.

  • A first cut for your feedback
  • Captions, graphics and music included
  • Social cut-downs from the same shoot

Your part: Collect feedback from your team in one go.

Deliver

You receive final files in the formats each platform needs, with caption files, and LMS-ready versions for training video. We can also help you plan where each video goes and when.

  • Files for web, social and screens
  • Caption files included
  • SCORM or LMS versions for training

Your part: Publish, and tell us how it goes.

10+

Years behind the camera

100s

Of videos delivered for Australian organisations

50+

Brands and teams we have worked with

5.0

Rating from clients on Google

The team have been a joy to work with.

I've been working with Lift in my position as Communications Manager at APNA for over two years. The team have been a joy to work with, helping us showcase our success stories and share them with a wider audience.
Dani NealCommunications Manager, APNA · Google review

Who we work with

Health, aged care and community clients include the Australian Primary Health Care Nurses Association (APNA), Calvary Health Care, Wellways, Berry Street Yooralla, Japara, Mayflower and genU Training.

The work covers general practice and nurse clinics, residential aged care, home care, mental health and wellbeing services, disability employment, carer support and vocational training. Much of it is funded by grants and programs with reporting to match, so we are used to approvals that run through clinical, communications and executive teams.

About Lift →

Healthcare video production across Australia

Our core team is based in Nunawading, in Melbourne's east, and much of our health work is filmed around Melbourne and regional Victoria, including Caulfield South, Williamstown and Morwell. We also travel to where the service is. Health projects have taken us to Newman in the Pilbara, Alstonville in northern New South Wales, the Sunshine Coast and South West Rocks on the mid north coast.

For interstate and multi-site shoots we plan a schedule that keeps travel cost low, using our Melbourne team, trusted local crew, or a mix. Lift manages the production from start to finish wherever the crew comes from.

Video production in Melbourne →

Aerial view of Newman in the Pilbara, filmed for an APNA nurse clinic story

Frequently asked questions

What health communications, people and culture, and education managers ask us before a project.

Have you worked in healthcare and aged care before?

Yes. We have made films for APNA, Calvary Health Care, Wellways, Berry Street Yooralla, Japara, Mayflower and genU Training, in aged care homes, general practice clinics, health precincts, community mental health centres, disability services and people's own homes.

How do you handle consent and privacy?

We work to your consent process. Everyone who appears on camera agrees to it before we film, anyone who has not agreed stays out of frame, and you approve the edit before anything is published. If your organisation has its own consent forms, we use those.

Can you film around residents, patients and clinics without getting in the way?

Yes. We keep the crew small, plan the day around care routines, meal times and clinic hours, and film in the rooms and at the times you choose. If something changes on the day, care comes first and we move the schedule.

Our people are nervous about being on camera. How do you help?

Most of the people we film have never been filmed before. We speak with each person before the shoot day so they know what we will ask, we film a conversation with them and leave the script at home, and they can stop or go again at any point.

Do your crew meet our site entry requirements?

Tell us what your site needs, such as police checks, vaccination evidence, sign in or infection control steps, and we will have it organised before the shoot day.

Do you caption the videos?

Yes. Captions are part of the edit, and we can supply caption files for the platforms that need them.

Do you travel to regional and remote services?

Yes. Our core team is based in Melbourne and health projects have taken us to Newman in the Pilbara, Alstonville in northern New South Wales, the Sunshine Coast and South West Rocks. We also have trusted crew around the country, so we can send our Melbourne team, use local crew, or a mix.

How much will it cost, and how long does it take?

A single story or profile piece starts around $6K. Typically a project from signing the contract lasts about 12 weeks. If there is a hard deadline, like a conference, an appeal or an accreditation date, we plan backwards from it.

Tell us about your service

A role you cannot fill, a program people have not heard of, a resident or participant with a story worth telling, or training your staff need before their next shift. Send a few lines and we will come back with a plan and a quote.

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